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I cant really complaint about it exept for the price that is really high but its worth it. I bought this phone about a year ago and love it its the phone you can dream of. Now all my 4 brothers own one of them at my house they all love it.
They do NOT care customer and they live in their own world. Yes, I worked there. I know they test their junky softwares using supper fast computers in "vacuum clean" condition and claim they will "work" in real world.I also blame myself being a software engineer for years and could not figure out how to use a PDA phone. Especially with Micro$oft mobile OS. It constantly freeze, and now with the 6.1 upgrade, it refuse to play any song on my card and even won't allow me to move files from card to it's own storage.I start to realize why so many people hate Micro$oft after I quit it.
The phone will freeze up on you at least twice a day, no big deal right. That was enough to freeze it, and force me to pull out the stylus and do a soft reset and lose the message I was working on. Everyone gets this phone and owns it for a few weeks or a month and is initially impressed with it, ask the owners that have had it for more than a few months, they will tell you, it is unreliable, quirky, and the features become a novelty, in the end all you want to do is make phone calls with it, and to do that youre required to have both of your hands free to extract the stylus from the phone, and then carefully press the teeny weeny numbers on the screen, then return the stylus. Youre out of touch with the world because you have a phone that tries too hard to be a laptop. I have wasted so much time with this, and I have been so frustrated with it. And its weight and heft become apparent at this point, I am getting rid of this phone and getting a flip open phone that I can just flip open with my thumb and with one hand dial numbers and return the phone to my pocket where it will fit comfortably when Im done. So thats coming and this piece of junk is going back to sprint so the mad scientists can figure out what all the fuss is.Do your homework, do some research, google keywords such as "battery life", red light battery dead, freezing, problems, etc. Total piece of crap, take heed.
So after all of this, this phone finally kicked the bucket when it tried to compose and receive a text message. I should do the right thing and walk to the end of the earth and throw this piece of crap back to the gods like the protagonist from "the gods must be crazy" felt he had to do with the coke bottle. Between pulling the data card out of the phone and plugging and unplugging the usb cable and everything else my heartrate picked up, i actually had to stop and rationally count to ten taking deep breaths after a bit of this. Dont even try it.
I have reached my limit with it. I have come to within a threads distance from throwing this phone at a wall as hard as I can. Then on its own, while I was in the middle of the text message a display appeared stating that I the phone was trying to synch with the pc and it wasnt even connected. Found what appeared to be a file but all that will display in Word on the pc is something in klingon. I tried to stop whatever it was doing but it wouldnt respond, so again I had to do a soft reset, this time it was taking quite some time to boot back up, the HTC logo appeared and then below it said "radio intereference" or something.
Those features are neat when they work, I thought I would be on the net more than I was, considering that the majority of the net offers flash content which the mogul doesnt support means a slow and dumbed down experience, you will eventually find that all you really use it for is to send and receive email. At one point with it I was so upset I had to violently lash out and physically strike a notepad I had laying around repeatedly when i mistakingly left a box checked while "synching" my contacts from another email acount with the phone and inadvertently erased all of my phone numbers. Having turned off my data plan with sprint because I cant justify the $35. I initially tried to locate the file through the tethered connection, activesynch, nothing. Not a good phone, dont do it.
extra a month for the ability to check my email on the go, I dont use any of the features, I dont like having to pull the stylus out to tap the touchscreens numbers as though I were a surgeon at an operating table. And the battery on said phone will last longer than 8 hours, and the phone wont freeze. I bought this 6 months ago, and initially I was aware of certain complaints that it was quirky and would freeze on occasion. Another moment I wanted to hit something was when for some stupid reason i was unable to stream satellite radio through the internet feature as I usually was able to. Miraculously, a customer service rep was nice enough to agree to send me a free phone of my choosing, the only model I could think of with a qwerty keyboard and one that didnt try to reinvent the wheel was the lg rumor.
And thats just the beginning. If you value your happiness, do not allow yourself to be frustrated with this device, it needs to return to the drawing boards and the kinks need to be ironed out big time. The attraction of all of the capability it offered, the ability to take quality photos, to stream the net, GPS functionality, google maps, read pdf files, work on microsoft word documents, the keyboard and the touchscreen pushed me to it. I have decided to sell it on ebay, pray that youre one those that is in the market for a PDA phone that happens to read this before perusing ebay for one. After HOURS and Im talking HOURS of research on the net I found that the culprit was a microsoft word document that had been created, and for no other reason than that.
It takes 5 minutes to boot up. Again I had to do a soft reset, the HTC "smart mobility" logo would appear but then nothing. Again soft reset, nothing. The quirkiness is beyond frustrating, its not just a few moments that you have to wait, its the fact that you have to manually pull the stylus out and close out applications that are opened. Plug phone into power, red light. I really, really just wanted to hit this phone at this point. The phone booted back up and I went back to sending the text message having to start all over again.
6 months, thats a short lifespan. Remove batter, ok logo back on then nothing. I am prompted to choose a script, I have a microsoft script for every language to choose from, after trying vietnamese and a few others I realize that an hour has passed. What a joke. So today, the end of my relationship with this device, I tried to make a word document, and then upload it onto my pc. Not good.
There was no warning for that, no way to know that was the consequence, and Im not the only one that this has happened to. //UPDATE// 30 July 2008So I had just written this review, and today I was in the middle of composing a lengthy text message when the phone received a text message. So I pulled out the storge card, and put that in a card reader. WTF. Dial a number in the car.
What jackass makes a POCKET PC that's capable of playing MP3 and intenret radio with no HEADPHONE PORT. My boss gave me this thing to do my job, and I absolutely HATE IT.This PDA is SO BAD. No headphone port.
I'm not trying to incite anything, and i'm not a microsoft/sprint fanboy either.*********23 July 08.Be advised that there is a new rom update for the mogul which changes it to windows mobile professional 6.1 and also adds Sprint TV. Too many stinking blinking lights on the darn thing. i know that sprint navigation/telenav states that the phone does, but that must have been before the software update. If you are using Vista, you just plug the phone in using the active sync usb cable that is provided with the phone, and on the phone, go to start/program/internet sharing/use usb, and at the bottom, hit connect. the guy that says he needed a bluetooth gps adapter is wrong. It'd be better just to have a green for full charge, yellow for medium and red for time to charge up.3. you can find this information at the HTC mogul update homepage. it offers you so much more flexibility with the phone than the software that comes with the phone.
I have them as a contact as I like ordering the curbside pickup, but it did weird me out to know that I was inadvertently texting them. One night, I called in to work. Like i said, i've had this phone a week, and it still does things that i haven't figured out yet. it will pinpoint exactly where i am, along with displaying a map, and even saying the street names.3. my phone came with the newest upgrade, so i didn't have to upgrade yet. i've learned some tricks like making sure the accept beams is turned off, and that there are no programs running, and the wifi switch is turned off.4. Next thing i know, i look at my call history, and i called work three more times. Another bad thing about the phone is that sometimes, you don't know, but it's calling someone.
why do they have to blink. I have had my mogul for about a week now, and I like it for the most part. i recommend that anyone who buys this phone buy and download the photo contacts pro. Also, and i'm glad that there is text to voice text messaging for landlines; however, i saw that my text message that I sent to a certain phone number had been sent (twice, so two different messages). 2. I am used to leaving my phone on overnight (i work midnight to eight) in the car, but i have to turn it off now.
as usual, i'll start with the bad things.CONS:1. I went to Orlando, and I tried to use the resorts wifi access for my laptop, but the signal was way too weak. Blue. it reminds me of those blinking coupon generators at the grocery store, trying to grab your attention.that, or an airplane. i love being able to use my own mp3 files as ringtones. 25 May 2008: One other thing that I would like to add, and this is for Johnny Law too. my biggest complaint, and this is probably b/c i'm just switching from Nextel is that the speaker volume sucks. So, I called Sprint, asked them to change my data package to the phone as a modem to try my luck that way.
it totally blows that out of the water, and you can download things to the phone, and it's upgradeable as well.2. My friend that I'm on vacation with, doesn't have any sprint software on her laptop, but it was just plug it in, and internet share on the phone, and she was on the internet too. too bad the speaker sucks.all in all, i like the phone very much. I just thought that was pretty cool. this is my first smart device since i made the mistake and bought the i930. the laptop finished everything by adding a driver, and it connected flawlessly. I looked up the phone number, and I apparently had text messaged the local chilis restaurant.
I was scared b/c I had never used my phone as a modem, and I figured that it'd be extremely difficult. Green, orange. I especially like the sprint navigation as I can find phone number a lot quicker than even using the internet. I guess it dials while the phone is in my pocket, and I accidentally hit some keys or something.Good things:1. short battery life. OOps.
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